Privacy Policy

Last Updated: April 23, 2026

1. Introduction

UBoxIt Containers (“we,” “us,” or “our”) is committed to protecting the privacy of our users and their clients. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use our website, applications delivered via the web, and related services (collectively, the “Service”).

By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

This Privacy Policy does not apply to information we collect offline or through sources other than the Service.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will update the “Last Updated” date above. Please review this page periodically.

2. SMS / Text Messaging Communications

When you opt in to receive SMS/text messages from UBoxIt Containers, the following terms apply:

2.1 No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with trusted service providers (such as messaging platforms or telecom carriers) who are contractually required to use your information solely to deliver the SMS service on our behalf.

2.2 Types of Messages and Frequency

Message frequency may vary. You may receive recurring SMS messages that include appointment reminders, account notifications, order or delivery updates, customer service communications, and promotional messages about offers and related updates.

2.3 Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan. UBoxIt Containers is not responsible for charges imposed by your carrier.

2.4 Opt-In Methods

You may opt in to receive SMS messages by:

Submitting a form on our Website and checking the SMS consent checkbox;
Texting the keyword START to our designated SMS number; or
Providing your mobile number and explicit consent through another clearly labeled opt-in process.

By opting in, you consent to receive recurring SMS/text messages from UBoxIt Containers at the mobile number you provided.

2.5 Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message we send. After you reply STOP, you will receive one final confirmation text, and no further SMS messages will be sent unless you opt back in.

2.6 Help

For help or assistance with our SMS program, reply HELP to any message or contact us using the information in the Contact Us section below.

2.7 Consent Not Required for Purchase

Consent to receive SMS/text marketing messages is not a condition of any purchase.

3. Information We Collect

We collect the following categories of personal information:

Account and contact information: name, email address, telephone number, mailing address, and payment information (such as credit card number).
Mobile and SMS information: mobile phone number, SMS opt-in and opt-out records, and related message interaction data (such as delivery status and timestamps) when you enroll in our SMS program.
Transaction data: individual transaction information from third-party invoicing or accounting applications (such as QuickBooks, Xero, or Clio).
Third-party client information: information about your clients or customers that you upload to the Service for billing purposes.
Usage data: browser information, user-generated content, and other information you upload in connection with your use of the Service.
Communications: responses to customer surveys and communications with our customer service team.

4. Cookies

We use “cookies” so that our Website can recognize returning users, remember preferences, and compile aggregate statistics about how our Website is used (for example, the time users spend on the site and the pages they visit most often). These statistics do not include personally identifiable information. You can control cookies through your browser settings; disabling cookies may limit certain features of the Service.

5. How We Use Your Information

We use your personal information to:

Create and manage your account;
Provide the Service and process payments;
Communicate with you about products, services, and support;
Offer additional products and services;
Verify your identity and enforce our Terms of Service;
Prevent fraud, illegal activity, or harm to persons or property;
Comply with applicable U.S. state and federal laws;
Analyze usage, diagnose technical issues, maintain security, and improve the Service;
Personalize content and offerings.

We may use de-identified or aggregated information (which does not identify you personally) for analytics and business purposes, including sharing with third parties.

6. How We Protect Your Information

All information is securely stored on our servers located in the United States, and we apply industry-standard safeguards to protect Personally Identifiable Information as well as information relating to your invoiced customers.

Third-party client and customer information is treated as confidential and is used only to facilitate the billing and collection services for which UBoxIt Containers was created. Such information will not be disclosed to any third party unless required by law or subpoena, or as necessary to comply with legal process.

While we use reasonable measures to protect your information, no method of transmission or storage is 100% secure. You acknowledge that you use the Service at your own risk.

7. How We Share Your Information

We do not rent or sell your personal information. We do not share your mobile phone number or SMS consent information with third parties for their own marketing or promotional purposes.

We may share your personal information only in the following limited circumstances:

Service providers: With trusted partners and vendors who help us provide the Service, under contracts requiring them to protect your information and use it only on our behalf.
Hosting: We may store your information with hosting providers on servers located outside our direct facilities.
Business transfers: In connection with a merger, acquisition, divestiture, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
Legal requirements: When required by law, subpoena, or legal process, or when we believe disclosure is necessary to (a) comply with legal obligations, (b) enforce our agreements, (c) investigate or prevent suspected illegal activity, (d) protect against liability, or (e) protect the rights, property, or safety of UBoxIt Containers, our users, or others.

8. Your Rights and Choices

You may:

Access and update your account information at any time by logging in to your account or contacting us;
Decline to provide personal information, though this may limit our ability to provide certain services;
Opt out of SMS messages at any time by replying STOP (see Section 2);
Request deletion or correction of your information by contacting us using the information in the Contact Us section below.

Depending on your state of residence, you may have additional rights under applicable privacy laws (such as the right to know, delete, correct, or opt out of the sale or sharing of your personal information). To exercise these rights, please contact us using the information below.

9. Data Breach Notification

In the event that your personal information is compromised as a result of a security breach, UBoxIt Containers will promptly notify affected users by email or as otherwise required by applicable law.

UBoxIt Containers is not liable for unauthorized access to or loss of data caused by events beyond our reasonable control, including power failures, natural disasters, riots, acts of vandalism, sabotage, terrorism, or any other event beyond our control.

10. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18, and we do not knowingly allow such persons to register for the Service. If you are under 18, please do not send any information about yourself to us.

If we learn that we have collected personal information from a minor under 18 without verified parental consent, we will delete that information as quickly as possible. If you believe we may have information from or about a child under 18, please contact us immediately.

11. Links to Other Websites

Our Website may contain links to third-party websites. UBoxIt Containers is not responsible for the privacy practices or content of those websites. When you leave our Website, this Privacy Policy no longer applies. Please review the privacy policies of any third-party websites you visit before providing them with any personal information.

12. Notifications

We may provide notices to you by email, written or hard-copy notice, or by posting them conspicuously on our Website, as determined by UBoxIt Containers in our sole discretion. We reserve the right to determine the form and means of providing notifications to you.

13. Changes to This Privacy Policy

If we change our privacy policies and procedures, we will post those changes on this page and update the “Last Updated” date above. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy. Please review this page periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

UBoxIt Containers

Customer Support Email: sales@uboxitcontainers.com

Mailing Address: 12598 Central Ave. Suite 108. Chino, CA 91710

Phone: (562) 362-6380